What’s a ‘bounce rate’?

What’s a ‘bounce rate’? Understanding and knowing what to look for in your analytics can daunting. One ‘metric’ that can give us useful information is called the ‘bounce rate’. In Google Analytics, it’s given as a number or percent. If …

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How not to be customer-centric

How not to be customer-centric. Is this backwards, or is it me? Recently my wife and I did some late evening shopping at a local Home Depot (No, I’m not picking on them specifically). Ready to check out, we walked …

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How many Linkedin connections do you have?

Have you ever wondered how many LinkedIn connections you have but don’t know where to find it? It used to be easier to find on your home page. LinkedIn change the location. They’d rather have you focus on the quality …

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